Skip to main content
Locamoi.fr Help Center home page
Chat with us
  1. Locamoi.fr
  2. For Tenants

For Tenants

Landlord Contact

  • Why can’t I see the landlord’s contact details?
  • Why can’t I reach the landlord?
  • How do I contact a landlord on Locamoi?
  • How quickly do landlords reply on Locamoi?

Property Search

  • How can I search for rental homes?
  • Why are some rental listings on Locamoi no longer available or outdated?

Safety

  • How do I report a fake rental listing on Locamoi?
  • Can landlords see my contact details?
  • Are listings on Locamoi verified?
  • What should I never pay before viewing a property?
  • How do I know if a landlord is legitimate?

Account

  • Why can’t I log in to my Locamoi account?
  • How can I stop receiving emails from Locamoi?
  • How to Create, Edit or Delete a SearchAgent on Locamoi
  • How can I delete my Locamoi account?
  • Where can I find my Locamoi profile?

Payment

  • Why was I charged by Locamoi if I can’t find my subscription?
  • How does payment for a Locamoi subscription work?
  • Why was I charged multiple times by Locamoi?
  • Why is my card being declined when paying for a Locamoi subscription?

Subscription

  • Why was I charged after my Locamoi trial ended?
  • What features are free on Locamoi?
  • How do I cancel my Locamoi subscription?
  • Why can’t I cancel my Locamoi subscription?
  • What does Locamoi Premium include?
  • How much does Locamoi cost?

Refund Policy

  • Can I get a refund from Locamoi and is it a legitimate service?
  • Can I get a refund if I forgot to cancel my Locamoi trial?

Contact our customer service

We're here to help!

It's better and faster to chat with us

Chat with us

Our contact form

Locamoi.fr
Français